VW & Audi Master Technician
Salary£36k to £42k
TypeFull-Time
About The RoleAt VWG Specialists, we're more than just a garage , we're a team of enthusiasts who live and breathe Volkswagen Group vehicles. With a 4.8-star rating from over 159 Google reviews, we've built our reputation on honest, high-quality work.
As our customer base continues to grow, we need another qualified technician for our new Coventry workshop. You'll work across VW and Audi vehicles , from routine servicing and ODIS diagnostics to complex engine and transmission work.
What You'll DoKey Responsibilities
✓Carry out diagnostics, fault-finding and repairs across VW & Audi vehicles using ODIS factory software
✓Perform servicing to manufacturer schedules , major, interim and longlife flexible
✓Complete complex mechanical work , timing chains, cambelts, DSG gearboxes, turbos and engine rebuilds
✓Conduct brake, suspension and drivetrain repairs to a high standard
✓Support and mentor junior technicians in the workshop
✓Maintain clear job cards and communicate findings to the team
Who We're Looking ForEssential Requirements
VW/Audi Master Technician qualified
Proven ODIS diagnostic experience
Strong fault-finding across petrol & diesel
DSG/S-tronic gearbox servicing & repair
Full UK driving licence
Genuine passion for VW Group vehicles
Nice to Have
Porsche / Bentley / Lamborghini / SEAT / Skoda / CUPRA experiencePerformance hardware fittingMOT tester (Class 4 & 7)IMI Level 2/3 EV & hybridCustomer-facing communication
Level 3 Qualified VW Technician
SalaryCompetitive, DOE
TypeFull-Time
About The RoleWe are looking for a Level 3 qualified technician with solid hands-on Volkswagen Group experience to join our new Coventry workshop. You will work across VW, Audi, SEAT, Skoda, CUPRA, Porsche, Bentley and Lamborghini vehicles, from routine servicing through to repairs, alongside our master technicians.
This is a role for someone who wants to specialise. You will get manufacturer-level tooling, factory ODIS software and the support to develop towards master technician level.
What You'll DoKey Responsibilities
✓Carry out major, interim and longlife flexible servicing to manufacturer schedules
✓Complete mechanical repairs including brakes, clutches, suspension and drivetrain work
✓Assist with cambelt, timing chain and gearbox work under the guidance of our master technicians
✓Use ODIS and VCDS for fault reading, service resets and basic diagnostics
✓Carry out MOT preparation and vehicle health checks, reporting advisories accurately
✓Keep clear job cards and maintain a tidy, safe working bay
Who We're Looking ForEssential Requirements
Level 3 light vehicle maintenance & repair (IMI, NVQ or City & Guilds)
Hands-on VW Group workshop experience
Confident on petrol & diesel servicing and repair
Own set of hand tools
Full UK driving licence
Genuine passion for VW Group vehicles
Nice to Have
ODIS or VCDS experienceDSG servicingMOT tester (Class 4 & 7)IMI Level 2/3 EV & hybridPorsche / Bentley / Lamborghini / SEAT / Skoda / CUPRA experience
Why Join UsWhat We Offer
£36k to £42k
Competitive salary based on experience
Modern Workshop
ODIS diagnostics, VCDS and quality tooling
No Sundays
Reasonable hours with work-life balance
Training
Manufacturer-level training and development
Specialist Only
VW Group vehicles exclusively
Genuine Parts
OE-quality parts always , no cutting corners
Pension
Workplace pension contributions
4.8★ Team
Join a team customers trust and recommend
Service Advisor
Salary£26k to £28k
OTE£32k to £34k
TypeFull-Time
About The RoleVWG Specialists is a growing Volkswagen Group specialist garage in Birmingham, now opening a second workshop in Coventry, and we are looking for an experienced and motivated Service Advisor to join our expanding team. We specialise in Volkswagen Group vehicles including Volkswagen, Audi, SEAT, Skoda and Porsche, and also work on Bentley and Lamborghini alongside other high-performance and prestige German vehicles.
Our workshop deals with everything from everyday Volkswagen Group vehicles through to high-performance, prestige and specialist vehicles, giving you an exciting and varied working environment. This is a key front-of-house role where customer satisfaction and trust matter just as much as the technical work carried out on the vehicle.
What You'll DoKey Responsibilities
✓Welcome customers, book vehicles in and manage the day-to-day service diary
✓Create accurate job cards and clearly communicate recommended work to customers
✓Provide quotes, estimates and progress updates, keeping customers informed throughout
✓Liaise between customers, technicians and parts staff to keep every job moving
✓Handle incoming calls and enquiries with a professional, friendly telephone manner
✓Drive customer satisfaction and retention, following up to maintain our high CSI scores
Who We're Looking ForEssential Requirements
Previous automotive Service Advisor experience
Strong knowledge of VW Group or a similar premium environment
Excellent customer service & communication skills
Confidence discussing vehicle requirements & recommended work
Strong organisational & administrative skills
A professional telephone manner & team-focused attitude
Nice to Have
VW / Audi / VAG dealership backgroundPremium or specialist garage experienceCustomer retention & CSI follow-upParts & workshop coordinationDMS / service booking systems
Why Join UsWhat We Offer
£26k to £28k
Basic salary depending on experience
OTE £32k to £34k
Realistic on-target earnings with bonus
No Weekends
Monday to Friday, 8:30am to 5:30pm
CSI Bonus
Customer Satisfaction Index scheme
32 to 34 Days Leave
Annual leave including all bank holidays
Pension
Workplace pension scheme
Staff Discounts
Employee benefits and staff discounts
Career Growth
Develop within a growing specialist business
Warranty Clerk
SalaryCompetitive, DOE
TypeFull-Time
About The RoleThis is a new role created by our expansion. Based at our new Coventry workshop, you will handle all warranty claims for both our Coventry and Birmingham branches, making sure every eligible repair is claimed correctly, evidenced properly and paid on time.
You will be the link between our technicians, our customers and the warranty providers. If you are organised, persistent and enjoy getting the paperwork right first time, this is a role where you will make a real difference to the business.
What You'll DoKey Responsibilities
✓Process manufacturer and extended warranty claims for both the Coventry and Birmingham workshops
✓Liaise with warranty providers and insurers to submit claims and resolve queries
✓Gather the evidence each claim needs from technicians: diagnostic reports, fault codes, photos and job card notes
✓Manage warranty parts returns, making sure parts are labelled, retained and sent back as required
✓Chase authorisations before work starts and chase outstanding payments until claims are settled
✓Keep accurate claim records and report on open, rejected and paid claims across both branches
Who We're Looking ForEssential Requirements
Previous automotive admin experience
Strong attention to detail and accurate record keeping
Confident on the phone and email with providers
Good IT skills, comfortable with online claim portals
Organised, able to manage many open claims at once
Persistent and professional when chasing payments
Nice to Have
VAG / dealer warranty experienceManufacturer warranty systemsExtended warranty providersUnderstanding of fault codes & diagnosticsParts returns processes
Parts Advisor
SalaryCompetitive, DOE
TypeFull-Time
About The RoleWe are looking for a Parts Advisor to run the parts side of our new Coventry workshop. You will source the right OEM and dealer parts for every job, keep stock under control and make sure our technicians have what they need, when they need it.
Working across Volkswagen, Audi, SEAT, Skoda, CUPRA, Porsche, Bentley and Lamborghini vehicles, you will quote customers accurately and work closely with the workshop team to keep jobs moving.
What You'll DoKey Responsibilities
✓Source OEM and dealer parts for VW Group vehicles, checking fitment against VIN and part numbers
✓Manage stock control: ordering, receiving, booking in and regular stock checks
✓Prepare accurate parts quotes for customers and the service team
✓Liaise with technicians on parts requirements and keep them updated on arrival times
✓Deal with customers and suppliers on availability, pricing and delivery
✓Handle supplier returns, surcharges and core exchanges accurately
Who We're Looking ForEssential Requirements
Previous parts advisor or motor-trade parts experience
Good knowledge of vehicle parts and part numbers
Experience with stock control and ordering
Clear, professional customer service skills
Organised, accurate and good with IT systems
Team player who works well with technicians
Nice to Have
VW Group / dealer parts experienceETKA or similar parts cataloguesGarage management / DMS systemsEstablished supplier contactsFull UK driving licence
